Overview
Our refund and returns policy will only be considered when return request are made within 2 days or delivery without USING OUR PRODUCTS. Returns are eligible when products received are damaged during shipping.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with invoice.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Cancellation Policy after placing the Order
Kindly Note* that any order won’t be eligible for cancellation if the request is raised after 24 hours of placing the order.
Return, Refund and Exchange Policy
At Swiss Life Formulations, we continuously endeavor to provide you the best and easiest shopping experience. However, Swiss Life Formulations is not responsible to return used products, products with tampered or missing serial numbers, including labels and price tags also, if the return or exchange request is made outside the given time period.
Swiss Life Formulations is not responsible for any damage caused after product delivery.
In the situation of any problem or quality issue associated with the delivered product, you can contact our customer care service team at +91 7000048013 or email us at info@swisslifeforumulations.com within 2-3 days of the product delivery.
A customer will be eligible for the exchange of the product if products delivers to him in broken and damaged condition (Kindly note this that damages after the delivery is not exchangeable).
Note* Your request for exchange will be considered only when you notify us within 2-3 days of product delivery.
- Swiss Life Formulations Range bought during the period of “Payday Sale, Month-end Sale, Special Offer Sale, Festive Offer Sale, Black Friday Sale, FREE MOVIE TICKETS Sale, or any kind of sale“ will not be eligible for return/replace/refund.
Any purchased good can be eligible for return/replace/refund only if fulfills the following conditions….
– Sold/ delivered in physically damaged condition
– Any missing part or accessory
– Product is not used
– Product packaging is not opened
– If you receive any product in broken or damaged condition or if you have received any wrong product in the place of which had ordered, for its return and exchange, you can call / mail/ message us on the given contact details. Swiss Life Formulations provides 2-3 day of validity to get your goods returned after the delivery is done. But, if you fail to inform us about the same at the specified time limit, no refund/replace/return will be processed.
Once the returned product is received by us, we will initiate the process of refund and it may take 3-5 working days to get the returned amount reflected in concerned customer’s account
Points need to be considered for the whole process:
- We can exchange or return any product if the received item is unused, intact, saleable and in an undamaged condition with original packaging and receipt.
- Return and exchange requests will be subjected to checking and inspection by Swiss Life Formulations.
- The product should be in its original packaging & with the product invoice.
- Postage & shipping will not be refunded.
- Once your request accompanied with return or exchange or refund is accepted, the further process can take 7-21 working days to get it complete.
Swiss Life Formulations is not responsible for any damage caused after product delivery.
In the situation of any problem or quality issue associated with the delivered product, you can contact our customer care service team at +91 7000048013 or email us at info@swisslifeforumulations.com within 2-3 days of the product delivery.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@swisslifeforumulations.com and send your item to: 3/8 Sanjay Complex near Mata Mandir S.T.T Nagar Bhopal Pin 462003.
Shipping returns
To return your product, you should mail your product to: info@swisslifeforumulations.com or courier to 3/8 Sanjay Complex near Mata Mandir S.T.T Nagar Bhopal Pin 462003.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at info@swisslifeforumulations.com for questions related to refunds and returns.